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Stage 4: How to Retain Your Profitable Customers - GreenBook
WebJan 10, 2024 · The importance of customer service feeds into both retention of new customer acquisition. The scale of the power of positive reviews online is highlighted by a 2024 survey, which found 91% of 18-34-year-olds trust online reviews just as much as word-of-mouth recommendations. And, 93% of online consumers say their buying decisions … WebOct 20, 2024 · That is why, having a good customer database that keeps records of all interactions and transactions is key to building long-lasting customer relationships. Here are 7 customer retention techniques you … haiti jamaica peru
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